The platform

Everything a criminal law firm runs on, in one place.

A completely mobile platform for case management, AI drafting, CRM, billing and compliance. Built around the way UK criminal practice actually works.

End-to-end workflow

A12-stagecaseworkflow.Zerogaps.

Completely mobile. Client data entry at point of charge, then 12 connected stages from legal aid application through to final claim.

Completely mobile. Police station to Crown Court. One continuous matter journey.

  1. Start
    Entry point

    Client data entry at point of charge

    Capture client and matter details on mobile at the point of charge before the 12-stage workflow begins.

  2. 01
    Step 01

    Legal Aid Application

    Start and structure the legal aid application in Orchid.

  3. 02
    Step 02

    Legal Aid Letter

    Auto-generated client letters from the approved matter record.

  4. 03
    Step 03

    LAA automated submission & URN

    Automated LAA submission with the URN recorded against the matter.

  5. 04
    Step 04

    CCDCS download and ingestion

    CCDCS download and ingestion. Client instructions summarised.

  6. 05
    Step 05

    AI Case Summary

    Instant, source-linked summary.

  7. 06
    Step 06

    Disclosure Review

    Track evidence and disclosure.

  8. 07
    Step 07

    Brief to Counsel

    Draft and brief in minutes.

  9. 08
    Step 08

    Defence Statement

    AI-assisted, you approve.

  10. 09
    Step 09

    Court Dates & Deadlines

    Never miss a hearing or CTL.

  11. 10
    Step 10

    Correspondence Engine

    Every letter, logged and sent.

  12. 11
    Step 11

    SQM & Lexcel Compliance

    Evidence captured as you go.

  13. 12
    Step 12

    Billing & LAA Claim

    Claim, invoice, reconcile.

AI governance

AIthatworksforyou.Safely.

AI drafts. You review. You approve. You stay in control. Every output is logged and traceable.

  • Claude API for intelligent drafting
  • RAG with source-linked documents
  • Pseudonymisation before every AI call
  • Human approval on all outputs
  • AI use register and full audit trail
  • Data processing agreements with leading providers

AI draft: Brief to counsel

  • Names pseudonymised before sendSafe
  • Sources linked to evidence bundle4 refs
  • Awaiting fee earner approvalReview
  • Logged to AI use registerLogged
CRM & communications

Everyclient.Everytouchpoint.Oneplace.

A full 360° view of every client and matter, with every message captured and auditable.

  • 360° client and matter timeline
  • Email, SMS and WhatsApp via Twilio
  • Templates and AI correspondence
  • Attendance notes with voice dictation
  • Full communication audit trail

360° client timeline

  • WhatsApp: instructions received
  • SMS: hearing reminder sent
  • Email: client care letter
  • Attendance note: voice dictated
More of what you need

Capabilitiesacrossthefirm

Dashboards & insights

Managing partner, fee earner, compliance and financial views. Make data-driven decisions with confidence.

Billing & payments

LAA claims via CWA and CCMS, plus Stripe, GoCardless and BACS. Auto calculation, invoicing and reconciliation.

Voice dictation

Attendance notes and time recording through AI-assisted dictation. Speak it, log it, bill it.

Notifications

Court dates, CTL warnings, AI draft alerts and payment reminders. In-app, SMS and WhatsApp.

Role-based access control

Therightaccessfortherightpeople

Super Admin

Matters
AI Drafts
Comms
Billing
Compliance
Reports
Admin

Sr. Solicitor

Matters
AI Drafts
Comms
Billing
Compliance
Reports
Admin

Solicitor

Matters
AI Drafts
Comms
Billing
Compliance
Reports
Admin

Paralegal

Matters
AI Drafts
Comms
Billing
Compliance
Reports
Admin

Accounts

Matters
AI Drafts
Comms
Billing
Compliance
Reports
Admin

See it on your own matters.

Book a walkthrough and we'll show you Orchid AI running a real criminal workflow end to end.